Visitation Agreement and Cancellation Policy

Please carefully read the guidelines below that detail visitor policies and cancellation policies.

All guests:

  • Continue to be screened when they sign in at the front desk for every visit.
  • Visitors must present proof of vaccination or proof of a negative COVID test taken in the past 72 hours.
    • Visitors who do not meet this criteria must meet outdoors. This also applies to children who are not yet eligible for vaccination.
  • Visitors must remain masked while in common areas of the building (except when eating or drinking).
  • Visitors must wear the badge they receive at sign in while inside the building. Staff will ask to see this badge before joining an activity or entering the Dining Room.

Meal reservations:

  • Cancellations need to be done through your booking confirmation email at least 2 hours in advance to receive a refund. Reservations made less than 2 hours in advance are not eligible for a refund. No shows will not receive a refund.

Guest suite reservations:

  • Cancellations need to be done through your booking confirmation email at least 24 hours in advance to receive a full refund. Less than 24 hours will incur a $75 service charge. If the suite is re-booked at time of cancellation, the service charge will be waived.