Visitation Agreement and Cancellation Policy

Please carefully read the guidelines below that detail visitor policies and cancellation policies.

All guests:

• All visitors must sign in at the front desk at the beginning of their visit.
• Visitors must wear the badge they receive at sign in while inside the building. Staff may ask to see this badge before joining an activity or entering the Dining Room.

Meal reservations:

• Cancellations need to be done through your booking confirmation email at least 2 hours in advance to receive a refund. Reservations made less than 2 hours in advance are not eligible for a refund. No shows will not receive a refund.

Guest suite reservations:

• Cancellations need to be done through your booking confirmation email at least 24 hours in advance to receive a full refund. Less than 24 hours will incur a $75 service charge. If the suite is re-booked at time of cancellation, the service charge will be waived.